Everything you need to know!
What are the Kids Week dates?
The Kids Week deal is valid for selected performances between 1 - 31 August 2017. It used to be just one week long (hence the name!) but has grown and grown in popularity and now runs for the whole of August.
Which shows are offering the Kids Week deal?
There are loads of great shows taking part, so browse the listings now, helpfully sorted by age suitability. To be the first to know which shows will be available make sure to sign up to our Family Bulletin. You can also keep up to date by joining us on Facebook and Twitter.
How much are Kids Week tickets?
It really depends on the show, so be sure to check that when you book. All adults pay full price – you get a free kids' ticket with each adult, and you can book up to 2 extra children for half price. There are no booking, postage or transaction fees on Kids Week tickets.
How do I book?
The offer can only be booked via the Kids Week website (www.kidsweek.co.uk) or by phone 0844 995 9662 (calls cost 7p per minute, plus your phone company’s access charge). It is not available from theatre box offices, or any other agents. International bookers can call +44 115 896 0207 (calls cost 7p per minute, plus your phone company’s access charge).
Do I need to register in advance?
No. The Kids Week deal is open to everyone, you do not need to register or sign up for anything.
I want to book an activity place for my child. How do I do this?
You must book the activity place as part of a Show & Activity Package – activity places cannot be booked separately. When booking opens, click on the ‘Activity Packages’ button and select your preferred activity. You will then be able to choose how many show tickets you would like, and then choose how many activity places you would like. All activity places are free of charge. Please do note the age stipulations on the activities before you book – if a child falls outside of the age limits we will not be able to accept them onto the activity.
Can I take a child under 5?
It depends on the show. Some theatres and shows have strict age policies and don't admit young children so please check the show's website for details before you book.
Can I take a baby to the theatre?
No. Babes in arms will not be admitted unless the show is especially for little ones. Theatre can be overwhelming for little ones who might be afraid of the darkened auditorium and potentially loud sound levels coming from the stage. We recommend that you wait until your child is old enough to really understand and enjoy the experience of watching live entertainment on stage.
Why do some shows sell out so quickly?
Some shows are only able to offer us a limited allocation and are very popular with our bookers. The ticketing system is able to process many orders very quickly and so tickets can sell out very quickly. We recommend you have several date and show options in case your first choice is not available. Please also do check the Kids Week website throughout the promotion as many shows add more tickets as we get close to August – it pays to be persistent!
Can kids go free for all performances in August?
The Kids Week deal runs throughout the whole of August but there is a limited number of Kids Week tickets for each performance and tickets may not be on sale for all performances. We recommend you have several date and show options in case your first choice is not available.
How many tickets can I buy?
There is a maximum of 8 tickets per transaction, but you can make more than one transaction.
How much will I pay in fees?
Absolutely nothing. There are no booking, postage or transaction fees on Kids Week bookings.
Can I use Theatre Tokens to pay for Kids Week tickets?
Yes! Theatre Tokens must be redeemed by phone. Please call 0844 995 9662 (calls cost 7p per minute, plus your phone company’s access charge) and press the option to pay with Theatre Tokens.
How do I book tickets for a wheelchair user or someone who needs accessible seats?
You'll need to contact the venue box office for any wheelchair user requests - they know their facilities inside out, so they can make sure that your seats are suitable and answer any questions you might have. Visit our Access page for full details.
How do I stay up to date with Kids Week news?
I only want to see a show that has sold out. What can I do?
We cannot guarantee that any show will add more tickets but we recommend regularly checking the website and also following us on social media on Facebook and Twitter to find out when previously sold out shows become available again. You can also sign up for alert emails where we will endeavour to let you know about availability. Sign up to this list here.
How do I contact you if I have another question?
You can find our details on our Contact Us page.
For your comfort and security, you may be subject to additional checks on your visit to London theatres - we appreciate your patience and understanding while these are taking place. Some theatres will not be providing cloakroom facilities or are restricting the size of bags permitted, please check with the venue you are attending for specific information in advance of your visit.