Society Of London Theatre is a company registered in England and Wales (company number: 527227) whose registered office is at 32 Rose Street, London, WC2E 9ET ("SOLT").

By accessing and using the Kids Week website (www.kidsweek.co.uk) you are agreeing to the use of “cookies” and similar technologies by SOLT. Please read the information below as it explains what cookies are and how we use cookies on the Kids Week website. Please also read our Privacy Policy to see how we use your information. We may update this Cookie Usage Policy from time to time so please do revisit this page.

What are cookies?

A cookie is a small file of letters and numbers that is downloaded on to your computer or any other device used to visit a website (eg a mobile phone). Cookies are used by many websites to enable the website to work efficiently and to distinguish you from other users in order to improve your browsing experience. For example, cookies can remember your preferences so you do not have to input the same data each time you visit a website, record what you have put in your shopping basket, and count the number of people viewing a website to analyse whether the website is being used or whether the content needs to be updated.

How do we use cookies?

We use:

    • Cookies which are strictly necessary in order to enable you to use the features you have requested on the Website.
    • Performance cookies which let us know how visitors use the Website so that we can continue to improve the Website for those using it, eg which pages are most popular and which features are no longer relevant to visitors. These cookies do not collect personal information so you cannot be identified by the information collected. These cookies are operated by a third party on our behalf.
    • Functionality cookies allow us to remember your choices and personalise your experience on this Website.
    • Advertising Pixels: These are not cookies but fulfil a similar function. These third party pixels track your journey through this Website. We do not control the dissemination of these advertising pixels. You should check the third party websites for more information about these pixels. Further information on the third party advertising pixels currently used on our Website (advertising pixels belonging to Facebook and Twitter) can be found here:

List of cookies we use

Who sets the cookieCookie namesFurther information
Session Cookie _jsessionId A randomly generated unique identifier, no personal details are gathered

List of cookies operated by third parties on our behalf

Who sets the cookieCookie namesFurther information
Google Analytics AWSELB This cookie allows us to load balance visitor sessions with our Amazon Web Service environment to optimise the visitor experience.
  JsessionID This cookie is used to track anonymous visitor sessions on our server.
  _ga This cookie is used to anonymously distinguish unique users to Google Analytics.
  _gat This cookie is used to regulate the frequency of data being sent to Google Analytics.

Third party cookies

In order to assist you with your order See Tickets operate LiveChat functionality on the Kids Week site in order to assist with your transaction. This functionality requires the acceptance of both Cookie and pixels in order to inform the customer assistant about your specific visit to the website. For further information regarding Cookie and Pixel usage by LiveChat can be found here: https://www.livechatinc.com/privacy-policy/.

We may allow other third parties to deploy cookies in the future in order to gather information about users so they can tailor their advertising for you, provide you with relevant information based on your interests, and provide specific services to you. For example third parties may generate banner adverts for low cost car parking in the West End pre- and post- shows, list adverts for theatre productions in London, personalise your social media profiles with tailored features, enable you to view YouTube videos, and be alerted to similar types of music videos. These third party cookies may have the capability to track your browsing across different websites. We would not control the dissemination of these cookies. You should check the third party websites for more information about these cookies.

When do our cookies expire?

The lifespan of the cookies we set on the Website ranges from the duration of your current session on the Website to 2 years. The cookies used by third parties may last for up to 10 years.

Blocking cookies

You can adjust your browser settings to block most cookies. The “help” function on your browser should explain how to do this. However, please be aware that if you block all cookies you may not be able to access all of the features on the Website and may experience reduced functionality when using certain parts of the Website.

Additional information

You can find out more about cookies, including how to disable, enable or delete them, at the following websites:

Contact details

If you have any questions about our Cookie Usage Policy or complaints please contact us at:

By Post:
32 Rose Street
London
WC2E 9ET

By Email: enquiries@solttma.co.uk

Policy last updated: 19th May 2016